Rossouw Removals: A Comprehensive Removal and Storage Partner in Stellenbosch

Rossouw Removals is a long‑standing moving and storage company operating from bases in Stellenbosch, with additional activities in Paarl and Upington. With over a decade of experience, the business presents itself as a client‑focused relocation partner offering a range of tailored services designed to simplify the moving process. The core aim is to deliver a stress‑free experience through organisation, professional handling and reliable operation throughout the journey from early planning to final placement of goods.

Key services highlighted on the website include a turnkey removal option, packing support, diverse vehicle options and comprehensive insurance. The firm emphasises a structured approach to moves, beginning with a free, no‑obligation consultation to understand the client’s inventory and specific requirements. This initial step culminates in a personalised quote and a proposed move plan, reflecting the company’s commitment to clear communication and customised solutions.

Other services extend beyond local relocations to include nationwide moves. The fleet is described as diverse, with enclosed trailers that are suitable for transporting furniture and delicate items securely. This emphasis on enclosed transport aligns with the company’s focus on safeguarding possessions during transit. In addition to moving services, Rossouw Removals provides storage options across four secure facilities. The combination of removal and storage capabilities is positioned as a convenient, all‑in‑one relocation solution, reducing the need to coordinate with multiple providers.

Insurance coverage is a prominent feature of the offering. The business provides Goods in Transit (GIT) insurance up to R200,000, which is meant to give clients peace of mind during handling and transport of belongings. The documented approach to risk management is reinforced by staff preparation and equipment; upon arrival, teams are equipped with clean moving blankets, cling wrap, bubble wrap, ropes, ratchets, and a toolkit, with the option to manufacture bespoke wooden boxes for particularly valuable items on request. Heavy‑duty packing materials and protective coverings are standard elements of the service, underlining a careful and methodical handling ethos.

The customer experience is described as “service with a smile,” featuring trained managers and staff who oversee operations to ensure smooth execution from start to finish. The emphasis on professionalism extends to packaging guidance—policies include advising clients on the appropriate packaging materials in advance—so that preparatory steps align with the moving plan. A notable process feature is the inventory document, which clients can download, complete, and email back to receive a no‑obligation estimate. The workflow is simple: obtain an estimate, confirm the move date, and leave the rest to the experienced team as the calendar is updated and the relocation is coordinated.

Reviews from customers reflect a consistently positive experience in terms of punctuality, care, communication and efficiency. Several observers highlight timely arrivals and dependable departures, minimal damages to goods, and clear, regular communication throughout the process. Commentators repeatedly commend the professionalism, friendliness and responsiveness of staff, noting that moves are executed swiftly without compromising the safety of belongings. The feedback also points to flexibility, with teams accommodating last‑minute requests and providing practical assistance beyond standard moving tasks, such as assisting with the removal of protective packaging after a move.

From a practical standpoint for prospective clients, several tips emerge based on stated practices. Useful steps include downloading and completing the inventory document in advance to facilitate an accurate, obligation‑free quote. Clients should anticipate a coordinated scheduling experience, with the move date added to the company calendar after quote approval. Clients are advised to expect a structured removal process, including packing support where required and the availability of a secure storage option for short or longer‑term needs. The use of enclosed trailers and the stated GIT insurance should be considered when planning for valuable or fragile belongings.

The business hours indicate accessibility during Monday to Friday from 08:00 to 18:00 and Saturday from 08:00 to 13:00, with local service coverage primarily centred on Stellenbosch and nearby towns. The telephone line and email channel are listed for contact, offering a straightforward route for enquiries, quotes and consultation. Overall, Rossouw Removals presents as a dependable, full‑service relocation partner that combines practical moving expertise with secure storage, insurance coverage and a customer‑driven approach to planning and execution.

• Main services: Local moves, long‑distance moves, packing services, storage solutions, comprehensive insurance, corporate moves.
• Typical job types: Residential relocations, nationwide relocations, short‑/long‑term storage, specialised handling for valuable or fragile items.
• How requests work: Download the inventory document, complete it, email back for a no‑obligation quote; once approved, move date is confirmed and the team proceeds with the relocation.
• Tips for customers: Prepare a detailed inventory in advance, plan for packaging materials, consider bundled storage if needed, request bespoke wooden boxes for valuables, and rely on the enclosed trailer fleet for secure transport.
• Location and area served: Based in Stellenbosch, with operations extending to Paarl and Upington; serves local and nationwide moves within the Western Cape and beyond.
• Business hours: Monday–Friday 08:00–18:00; Saturday 08:00–13:00.
• Storage and security: Four secure storage facilities with advanced security, including 24/7 AI‑monitored surveillance and on‑site security personnel.

Overall, the experience depicted for Rossouw Removals is of a structured, customer‑friendly operation that prioritises careful handling, clear communication and end‑to‑end support across moving and storage needs.