H&M Removals / Simply Store – Moving and Storage Services in Gauteng

H&M Removals, including the Simply Store division, presents itself as a long‑standing player in the moving and storage sector in South Africa. With a history dating back to 1992, the group positions itself as a provider of residential and office moving services, supported by self‑storage and warehousing options. While the company maintains a footprint across several major urban centres, the available information indicates a focus on serving Gauteng clients with a combination of local and national capabilities, as well as a self‑storage offering designed to simplify space management for households and businesses.

The core services are grouped into three principal areas. First, residential and office removals cover both household moves and commercial relocations, described as a professional service supported by trained staff, purpose‑designed vehicles, and protective packing materials. The emphasis appears to be on careful handling and reliable scheduling, with a long‑standing claim to experience in local and national moves supported by more than two decades of operation.

Second, the company offers self storage and warehousing. The Simply Store aspect highlights a containerised storage model intended to provide flexible, scalable storage solutions. A notable feature of the offering is the ability to store only the space required, with a stated unit size of 6.95 cubic metres (roughly a quarter of a garage). Access to stored goods is described as available at the storage location, subject to business hours and reasonable notice, and customers are encouraged to consider their own padlock or to purchase one through the service provider. This model aims to reduce handling and transport needs for customers while keeping storage costs transparent.

Third, a logistics service and warehousing capability is advertised for retailers, shopfitters and manufacturers of office and domestic furniture. This suggests an additional emphasis on business customers requiring distribution and warehousing alongside direct moving and storage solutions. The combination of these services positions the entity as a one‑stop option for some commercial clients seeking integrated moving, storage and distribution support.

Requests and enquiries are typically processed through a multi‑channel approach. Prospective clients can obtain quotations via an online form or by contacting the office through telephone or email. The site also promotes a video resource and various information pages designed to inform customers about the range of services, insurance options, and practical considerations for storage and moves. While specific pricing is not disclosed on the publicly visible pages, the emphasis is on tailored solutions and secure service delivery built on an established operational footprint.

From the customer experience perspective, the site’s testimonials and reviews portal features varied feedback. Positive remarks frequently highlight friendly, professional staff, timely collection and delivery, and a sense of security and care during moves. Several reviewers describe smooth experiences with storage and loading, noting careful handling of items and reliable service levels. On the other hand, there are reviews reporting delays, communication gaps, or delivery issues, accompanied by responses from management that invite contact with branch leaders to resolve matters. This range of feedback suggests that while many clients have had satisfactory experiences, like many logistics and storage providers, performance can vary by branch, timing and individual circumstances.

Practical tips for customers based on the documented information include considering the following:

• Clarify insurance cover: the site describes all‑risk in‑transit and storage insurance as an option, with specific perils outlined. Request detailed coverage and declare values appropriately to avoid gaps in protection.
• Plan storage size and access: the standard storage unit is 6.95 cbm; verify that unit size matches the items to be stored and confirm access arrangements, including any notice requirements for visits.
• Prepare for move timing: office hours are 8am–5pm, Monday to Friday, with 24/7 security for storage facilities. For deliveries and collections, confirm exact windows to minimise disruption.
• Payment and documentation: payments are described as EFT‑based with a debit order system; ensure formal documentation and approved orders are in place before collections or deliveries.
• Booking channels: bookings can be made via website, phone or email. Maintain all correspondence records and obtain a written quotation or acceptance form for clarity.
• Consider self‑storage logistics: if employing Simply Store, plan for on‑site access and require 24‑hour security clearance as needed for business operations or personal goods.

Geographically, the provider markets its national service with weekly trips among major metropolitan centres, including Gauteng, which can be advantageous for clients with intercity relocation needs. The company’s physical presence is described as including locations in multiple major hubs, with a stated capability to arrange both home and corporate moves, and to offer flexible storage and distribution solutions aligned with business requirements.

Visitors seeking further information about hours, access, insurance, or unit sizes may find the most practical next steps to be contacting the sales team to discuss specific project scope, timelines and insurance requirements. The combination of moving, storage and logistics capabilities indicates an approach aimed at delivering integrated solutions for households and businesses alike, with an emphasis on experienced service, secure facilities and a client‑centric process.