CHEP Sundays River: Business to Business Services Overview

CHEP Sundays River operates within the business-to-business sector as part of a global provider focused on pooling, sharing and reuse of pallets and containers. The emphasis across CHEP’s South Africa offering is the management of a large, world‑scale pool of reusable platforms that support efficient, sustainable supply chains. The Kirkwood location serves as a node in a wider network designed to move goods reliably from source to point of sale while keeping waste and cost to a minimum.

The core services centre on CHEP’s share and reuse model. Instead of relying on disposable packaging or proprietary pallets, CHEP provides high‑quality, reusable pallets and containers that are circulated among multiple participants along the supply chain. This model aims to reduce resource use, lower transport waste and cut empty miles, aligning with CHEP’s vision of a regenerative, circular economy. By leveraging this approach, customers can simplify procurement, improve visibility across shipments, and benefit from standardised pallet quality across a global network.

Customer benefits highlighted by CHEP include access to a trusted supply chain partner, and the advantage of a consistent, global network of pallets and containers. The platforms are intended to support movement from raw material sourcing through production to point of sale, with emphasis on protecting people, products and processes. The company also stresses safety and efficiency through solutions such as product testing, unit load optimisation, and collaborative transport arrangements. These elements collectively contribute to a smoother, more predictable logistics operation for business customers in various industries.

Operational excellence is a recurring theme, with CHEP presenting over six decades of supply chain experience and a focus on digital order management. The provider promotes collaboration across the supply chain, offering opportunities to work with CHEP specialists to identify efficiencies and cost savings. Sustainability is positioned as integral to the service offering, with the shared platform designed to deliver both profit and planet benefits, rather than treating them as mutually exclusive outcomes.

In terms of service scope, CHEP highlights a broad platform ecosystem that enables customers to

• access reusable pallets and containers through a scalable pool,
• utilise safety‑tested, standardised units backed by a global network,
• participate in collaborative transport and logistics optimisation, and
• benefit from digital tools that support ordering, tracking and performance insights.

While specific on-site processes for Sundays River are not detailed in the available materials, the overarching approach centres on integrating CHEP’s circular pooling model with regional and national supply chains. The emphasis remains on reducing waste, cutting costs, and improving service reliability through shared resources and continuous reuse of platforms.

Typical job types and industries

CHEP describes serving a wide range of industries that move consumer goods, retail, fresh produce, bulk liquids, automotive and other sectors. The core capability set—pooling platforms, product testing, unit load optimisation and collaborative transport—addresses common B2B logistics needs such as bulk handling, load stability, inventory visibility, and cost scalability. Where industry specifics are stated, the focus remains on consistent platform quality and broad applicability across supply chains.

How requests usually work

Requests typically flow through CHEP’s digital and contact channels, leveraging the global network and the company’s experience in supply chain management. Customers engage CHEP to access pallets and containers, receive testing and optimisation guidance, and collaborate on transport and logistics improvements. The process emphasises standardisation, reliability, and data‑driven decision making to streamline operations and reduce waste.

Practical tips for customers

• Assess the fit of the pooling model for your volumes to determine potential cost and waste reductions.
• Consider unit load optimisation services to improve stability and space utilisation in shipments.
• Utilise available digital ordering and tracking tools to gain visibility across the supply chain and identify inefficiencies.
• Explore collaborative transport opportunities to further reduce empty miles and optimise routes.
• Explore CHEP’s sustainability capabilities, including the Zero Waste World initiative, to align procurement with broader environmental goals.

Practical information

The CHEP footprint covers South Africa as part of a broader global network, supporting regional customers in the Eastern Cape and beyond. The approach centres on a nature‑positive, regenerative supply chain strategy through reuse and circularity, which is designed to deliver both economic and environmental benefits across participating businesses.

For organisations seeking a scalable, globally consistent pallets and containers solution with a sustainability focus, CHEP Sundays River provides access to a broad platform ecosystem and experienced supply chain professionals who can help identify opportunities to improve efficiency and reduce waste within the local and regional context.